Keren Smedley and Helen Whitten's Age Matters provides a comprehensive, innovative and positive approach to recent changes in the regulations and in demography. The authors explain the advantages and disadvantages of the 2006 legislation and its effect on current retirement practices. Packed with statistics and perspectives on the ageing workforce (in the UK, EU and countries around the world), the book includes practical advice, models, exercises and training activities to help establish an appropriate response for your organisation.
It is those organisations who can look beyond the legislation to manage the value in their older workforce that will thrive. Use this book to understand the implications of demographic change and the employment law issues it raises; to help older employees identify, articulate and adapt to new ways of working; to enable both older and younger employees to work across the generations; and to build an age-inclusive culture.
Covering virtually every human resources issue related to the ageing employment pool, this is a must-have resource for anyone involved in human resources, employment planning, organisational development and training.
Contents: Introduction; Section One Age Discrimination and its context: Age Discrimination The next diversity issue; The Age Discrimination Regulations 2006; Demographic changes; Understanding your older workforce; Section Two Managing and Motivating the Older Worker: Changing attitudes and stereotypes; People management; Managing continuous change; Health and wellbeing; Section Three Practical Steps to Achieving an Age-Inclusive Culture: Recruiting and selecting older workers; Performance management; Lifelong learning; Leadership, promotion, career development and succession planning; Intergenerational working; New ways of working; Retirement, pensions and employment issues; Section Four Training and Implementation: Awareness-raising Session: influencing senior management; Awareness-raising session: cascading awareness on age discrimination throughout the organization; Implementation: one-day training programme to introduce age-inclusive working practices into your organization; Implementation: two-day programme to introduce age-inclusive working practices into your organization; Monitoring and evaluating progress; Conclusion.; Bibliography; Index.
About the Author: Keren Smedley and Helen Whitten are both Directors of AgeTalks Limited, which they co-founded.
Keren Smedley is an experienced management consultant, coach and facilitator. She has focused extensively on helping individuals through transitional phases in their working life, including parenthood, managing redundancy and retirement, and the challenges facing the 'sandwich' generation. She is an NLP Master Practitioner, a member of the British Association of Counselling and Psychotherapy (accredited counsellor) and a Chartered Fellow of the Chartered Institute of Personnel Development.
Helen Whitten is an experienced coach, speaker and facilitator applying cognitive-behavioural methodologies to people development, teamwork and career coaching. She has coached people of all ages to enhance confidence, self-esteem, creativity and motivation. She is former Deputy Chair of the Work-Life Balance Trust Advisory Committee. Helen has qualifications in CBT and NLP and is an accredited coach with the Association for Coaching.
Reviews: 'This handbook could do a lot to calm fevered brows as it covers nearly every HR management issue related to the ageing employment pool. It is packed with statistics and perspectives on the ageing workforce, from the UK to the rest of the world. It is all well researched and could be valuable support material for presentations and board sessions.... I particularly liked the tenacity with which the authors tackled the tough issues of motivating older employees. There is plenty of handout material for disillusioned staff who might need help with finding their focus at work. ...Ethical and performance focused as it is, this guide would prove useful for anybody involved in HR, employment planning, and organisational development and training. Useful 5/5; Well-written 4/5; Relevance 5/5' Training & Coaching Today (Nov. 06)
'This excellent resource manual covers just about everything one needs to know about the implications and likely impact of the new legislation across a whole range of working practices within organizations, both large and small. ... One extremely useful feature of the book is the inclusion of templates that will facilitate an awareness-raising programme at all levels within an organization and aid the development of an age-inclusive environment. The templates and accompanying notes cover all the key areas noted above and represent an invaluable resource base that make this publication indispensable for those responsible for ensuring their organization meets the future challenges posed by the new legislation.' Economic Outlook and Business Review (Dec 06)
'Covering virtually every human resources issue related to the ageing employment pool, this is a must-have resource for any executive involved in HR, employment planning, organisational development, or training within contact centres.' Call Centre Focus
'Keren Smedley and Helen Whitten offer a different, exciting, and important approach to the baby boomers at work. A major contribution to a global phenomenon.' Richard Israel co-author, BrainSell
'This is an impressive and timely book. ...Age Matters serves both as a quick guide to the facts and figures of demographic change, and a training manual - with access to questionnaires, team exercises and organisational profiling - for motivating and coaching the older workforce. Can Human Resources Departments or Managers across business and public sectors afford to be without it?' Chris Kell, Staff Counsellor, University of Cambridge, Counselling Service.
Extracts from this title are available to view:
Full contents list
Introduction
Chapter 13 - Intergenerational working